Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

West Suffolk Hospital


Far superior

I was in a clinic (at the hospital) late morning and they sent me to the assessment unit where I sat till 8.0 at night and then was admitted-quite a long wait! I have noticed now and on a previous stay in a short stay ward that there is no obvious carb. count on the menu. I am diabetic and I have to take an educated guess at balancing my diet. This ward (new cardiac unit) is better than anything I have seen at Addenbrokes though the food isn't as good. Lovely environment to be in though.