Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

West Suffolk Hospital


Was seen quickly and whole experience good

I took my baby Grand Daghter who had a very noisy fall onto her head fron sofa to marble floor. I was quickly and efficiently booked in and sent to wait in a lovely childrens area. I was triaged and then seen by a very helpful and patient doctor as baby did not want to be still. I was given a leaflet exolaining the things that i should look out for and if necesary return to the department