Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Was very good until AFTER I had my baby

I was left in the same room that I gave birth in for over 8 hours after I had given birth - did not move me onto the post labour ward . Was not offered any food . A cup of tea was brought that had bits floating In it . Wasn’t offered help to shower . Sat in blood soaked bedding for hours . No nurses free to check my baby over so was going to have to stay over night even though I gave birth early afternoon . Alarms in the room kept going off . Nurses didn’t know where anything was . Wanted to discharge myself and the nurses on the changeover were rude and abrupt considering I had just given birth and been left not knowing what was going on