Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Referral is going to take time

After being referred by my GP to the hospital consultant for a hip replacement my appointment at the moment is likely to be in February after being referred early this summer. The pain medication I take doesn't help and I'm struggling to get around. My cataracts were done at a private hospital by the NHS, is this being done with hips?