Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Okay but prolonged wait for a bed

Waters went but nothing happened so booked for induction at 5am following day but there wasn’t a bed on labour suite so waited until 3pm for anything to happen- caused anxiety as they had said baby should be delivered within 24hrs as had strep b in previous pregnancy. I also had gestational diabetes - such a long wait for all my clinic appointments and growth scans- hours late. (And the scans were so off anyway so that was waste of time- told baby would be 9lb which caused anxiety, but was actually 7.1lb)