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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

West Suffolk Phlebotomy (part of the North East Essex and Suffolk Pathology Services)


Works well

It works well to get appointments using Swiftqueue and there are not long waits for them. Staff are friendly and you can see its a busy department, they are always on the go. Getting up from the carpark is difficult with a wheelchair, its up hill and hard work.