Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

West Suffolk Phlebotomy (part of the North East Essex and Suffolk Pathology Services)


Very good

I don't have the internet so I call to arrange my appointments. Appointments are quick to get and the staff on the phone offer different options which is helpful and they also will work with dates of other hospital appointments. The staff are lovely and polite when speaking with them. My consultant, on discharge notes said to get a blood test but the number they provided was incorrect, luckily I use the service regularly so knew the correct number to call.