Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Phlebotomy (part of the North East Essex and Suffolk Pathology Services)


Good

To get appointments at the hospital for blood tests is very easy, I call up to arrange the appointments and then get them when I need them with little delay. There's also flexibility with appointments so that they can fit around lifts to the appointment.