Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Whitehouse Surgery


Overall they look after us very well

I am here today with my mother in law who has to have eye treatment every two-three months. Overall they look after her and myself very well. There is a slight delay sometimes but not enough for it to be a problem. My mother in law is poorly today and they have found her an 'on the day' appointment which is good.