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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Wickham Market Medical Centre



Behind today

Normally excellent but running 30 mins behind today when it is only first thing. I had a 9am app and you get 30 mins free in the carpark, so had to go and put money on it now, hoping I do not get called whilst doing so! Booked this 2 weeks ago, so it's good that you have that facility rather than only being able to access things on the day.

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