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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Wickham Market Medical Centre



Carpark limit issues

If the surgery is running behind you have to end up paying for parking as it has a 30 minute limit. This can be an issue, as you assume you will be seen within 5-10 mins of your appointment time. If you are not you are then in a dilemma about running out to put parking on the car and hope you are then not called in. Everyone is lovely and I always get an appointment if I need one face to face.

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