Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Wickham Market Medical Centre


Helpful for urgent blood test

My partner needed an urgent blood test as stated by the GP, the service had no availability and the form did not have urgent written on it but thankfully the receptionist knew us well and she squeezed us in. Ordinarily we would have had to have gone to A & E as he was that unwell. We felt the forms should be either in a different colour to show the urgency or should be written on so it is clear.