Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Wickham Market Medical Centre


Worst doctors surgery in Suffolk

None of the staff seem to know what they are on about, we are in a pandemic and instead of telling me they can't help me on the phone when they rung they made me come in to tell me as if i don't work and need to get the time off. They are useless, unhelpful and arrogant. They have the absolute worst mental health support, worst attitude of doctors and I will be moving doctors surgeries.