Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Wickham Market Medical Centre


Seen quickly

Last week I was seen really quickly when I experienced sudden illness whilst out at the shops. If they hadn't been able to see me, the shop was going to get an ambulance. I would have ended up at A&E, waiting much longer to see someone, and ended up with the same medication as I got from the surgery. I am grateful that they got me in. It is also local so my family were able to get to me easily and quickly as I needed driving home afterwards.