Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Wickham Market Medical Centre


Hard to speak with a doctor

Every time I contact the surgery I get put down for a Nurse practitioner to give me a call back. I have requested a Doctor specifically due to various complex health problems but am advised that the GP will decide who they will speak to and the nurse always says I will need to check with the GP. I am fed up and probably will not be a patient of this practice much longer. I cannot fault one or two members of staff who have been excellent and understand the frustration I feel.