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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Wickhambrook Surgery



Good

Generally everything is good with the care provided and medication available from the surgery. There are times however, when I don't need all the items on my prescription and they don't actually check what I've said I need. Usually staff are pretty good on the phone and in appointments I've been given plenty of time to discuss issues.

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