Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woodbridge Road Surgery


Mostly excellent

Despite losing many long standing GPs recent admin changes and evolution towards merging with Lattice Barn have ensured patient focussed care is a priority. The practice actively seeks out patient views and opinions- and, more importantly works with those offering them. GP commissioning has given GPs more power and the surgery has used this wisely and effectively to help patients. Really impressed- and grateful. A real improvement over the past few years.