Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woodbridge Road Surgery


Appointments running late

It would be helpful to know in advance if appointments are running late. I waited 50 minutes, forewarning would be useful. Regarding new medical centre: Now it is bigger will more patients be taken on? This would make appointments more difficult. Will there be more parking and how will this work? Possibility of hospital users using the car park. Will parking be chargeable? Will there be extra services and better range of specialties?