Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woodlands (Ipswich Hospital)


Experience was appropriate for needs

My experience was very appropriate for my needs both mental and physical. I was very anxious when I was admitted but the staff gave me the right sort of help and patience with my worries.They also gave encouragement to the supportive care given by some of the other patients. The staff worked well even though there was not always a full complement of staff on duty at times. We were hampered by a failure of the hot water supply (hospital boiler breakage).