Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Woolpit Health Centre


Poor communication with the hospital

After being discharged from hospital I had to chase the surgery to get the medication I needed to be on. Apparently the surgery hadn't received anything from the hospital so were unaware of the situation. I'm also not happy that you don't get to see a doctor as standard although the telephone calls to the practice more recently have sorted some medication problems out.