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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Woolpit Health Centre



Could be better

I spent 25 minutes on the phone and then had to fight for a doctors appointment. The information I was given by the doctor wasn't very clear and I was made to feel a nuisance when I needed help. I do feel sorry for the receptionists as they are the ones taking the brunt of it.

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