Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Complex needs not addressed

I have complex health needs and I find that not having any continuity of care with a doctor makes things more difficult as they have differing opinions. I've also had appointments and rather than dealing with the reason I came in for they treat the simpler issues as its easier to address, so the more complex issues don't get addressed. Individually there are some great staff but the phone calls and consultations don't help with managing my health issues.