Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Quicker to visit surgery to book

I have tried to call the surgery for appointments but there can be long waits so I find it is quicker to come to the surgery and speak to reception and to get an appointment booked. There can also be long waits if you want a physical appointment but they are doing their best considering the circumstances.