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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre



Easy to get appointments

It's nice and easy to get appointments and even the wait on the phone this morning wasn't too bad, I was 8th and had about a 15 minute wait. I spoke to the Care Navigatior, had a quick call back with the GP and was asked to come down to the surgery for an appointment so its all worked really well.

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