Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Can hear everything in the waiting room

They are doing all they can in very difficult circumstances but when I've needed them they have always been there and I've been able to get appropriate treatment. Staff are wonderful but the privacy in the waiting room is virtually zero and you can hear everything that is being said, although hearing your name being called is difficult. It would be helpful for the sign showing the next patient to work, it would help a lot.