Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Woolpit Health Centre


Through, attentive, professional care provided.

I’m new to the National Health Service, having just moved here from the US. Thus far my experience has been good. Friendly, efficient staff. It is a bit of a wait at times in the Pharmacy which is understandable. I’ve recently signed on for the automatic prescription system that I believe will greatly reduce my wait times and allow the overworked staff more time to accomplish their tasks. It’s been a pleasure knowing you all, you are superb.