Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Drs and nurses are great

The doctors and nurses here are great but I would like better continuity especially around my long term issues. The diabetic care is good and I receive regular checks, there have just been a lot of changes over the years when I was first diagnosed the doctors dealt with everything. I do find it hard on the phone to hear what is being said even though I don't use hearing aids.