Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Responsive

As a family we are seen when needed and they are particularly responsive with the children. Staff have been proactive and have trained other staff at teh practice to ensure that more than one member of the team are able to deliver the treatment I have on a regular basis. I do sometimes feel that care navigators suggest things but they are not medical staff. Having the enhanced hours has been helpful and allowed more flexible attendance.