Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Woolpit Health Centre


Appalling system. Can't get an appointment

Can't get a simple face to face consult without having to use their unnecessarily difficult e-consult system. Doctors then ignore the contact request (ie. email NOT call). They then call when I can't answer expecting me to drop everything and come to an appointment immediately. Then can't easily try to re-organise an appointment. This is a THIRD WORLD service. And to make it worse, the receptionists can often be rude.