Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Care very good

I really can't fault the care or staff at the surgery and I don't mind who I see for appointments but the phones are a little frustrating when you have to wait so long and I do find it hard to hear in the waiting room who is being called as the acoustics aren't great, the screen works well.