Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Amazing

Econsult means its a quicker response from staff. After submitting the form I was told to come in for an appointment. I find it a much smoother process and much easier than calling. The staff are good, nurses provide good advice and support but it is hard to hear staff at times in the waiting area.