Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


E-consult is time consuming and long winded

I wish we could go back to being able to either speaking to our dr or having an appointment! Not feeling like that we have to be at deaths door before we can be seen. A lot of us just don’t bother as it’s too much hassle, I was told the other day by my counsellor to phone dr to alter my pills and I just said I’m not filling that e consult in again!!!