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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre



Lack of interest in symptoms

At my first consultation the Doctor I saw wanted to see me again in 2 weeks to see how the treatment had worked. I also required some x-rays which would be reviewed at 2nd appointment. Due to illness my 2nd appointment was cancelled and when I rebooked I had no idea which Doctor I was going to see. I saw a totally different Doctor who had no idea of the issue I went for initially and really showed no interest in helping with a solution for my symptoms. I left feeling that I had wasted my time.

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