Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Quick, efficient and reassuring

Felt like the Dr literally called me on me pressing submit of my econsult- super efficient! My son got seen straight after school (v convenient) and the Dr was caring and attentive and very reassuring. Very grateful to have him and the whole team at our disposal. They work extremely hard, certainly under pressure and with very little thanks! So thank you for all you do!