Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Reception very good

I prefer not to go online and I feel it is difficult to get the information across on the phone. The reception staff are very good but I've had to be persistent at times. This time I've been given a GP appointment however, getting in to the system is the difficult bit, once in the appointments are good.