A jolly good surgery
I'd prefer to see the same doctor but the ones I do see are very supportive. Reception staff should be on reception at all times. I'd like to see a clock in the waiting area. When I raised and issue about being on warfrin the doctor really listened to me and decided to change me to something different. And when I've been given a different version of a medication if I don't get on with it they will always listen and change it back. It's helpful that they tell you when they are running late. A jolly good surgery.