Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Getting appointments is OK, different doctors

Getting an emergency appointment on the day hasn't been too bad, but I've had an ongoing issues for the past few weeks and when I tried to see the same doctor for continuity, I couldn't be seen until the end of the month. Today I've been given another appointment with someone different. When staff answer the phone it's normally done quite quickly and they explain options to you.