Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Doctors are very very good

I wait often on the phone for over 10 mins before it is answered. Sometimes I have to wait 4-5 weeks for a routine appointment. I do feel that the doctors are very very good here. Front desk staff can be changeable in their attitude. Car Park is too small.