Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Reception staff can be a bit blunt

Doctors have always had a good attitude I have found, reception staff can sometimes be a little blunt but they do get busy so maybe that is the reason. I was waiting for 1 1/2 hours for a dietitian recently and she did not know I was even there waiting as she had not been informed, this needs to be looked at for the future.