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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre



Uncaring, lack communication, unorganised.

Feels as though patients are an inconvenience and have not got time for them. Are rude and off hand. Do not explain matters in consultations, know everything and know nothing as do not listen as seems have more important matters on their minds. Has changed for the worse and not due to Covid virus.

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