Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Happy with how it works

I called this morning and spoke to a doctor who then called me in to the surgery. I've been seen really quickly and I'm really happy with how it has all worked, being triaged and speaking to the doctor means you only come in if necessary but they will see you. The care has been great too with staff explaining things well.