Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Health Centre


Clock needed in waiting room

I've had some problems picking up my medication from the pharmacy. I was at the surgery for an appointment late in the afternoon but the pharmacy wouldn't let me take my meds home with me and said they could only give them to me the next morning when I was due to pick them up, this seemed a little strict. There's no clock in the waiting room so when you have a covid vaccination and have to wait 15 mins you're not sure when you can go.