Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Pharmacy


Long waits

The pharmacy does have long waits to be served and there have been the odd occasions when my medication hasn't been correct and I've had to come back to the surgery. The text message system doesn't always work well as you get a text to say your medication is ready for pick up but when you get there it isn't.