Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Woolpit Pharmacy


Seems chaotic

They appear understaffed and its chaotic, they can never find the medication that is ready for collection. One of my medications is frequently not with the rest of my meds when I pick them up. I then have to go back in to the app and reorder it but I now have to check each month that it hasn't been taken off with in the app when I place the order.