Grove Medical Centre
Feedback Rating
Based on 313 reviews
Reviews (313)
We access this easily
November 29, 2021
We use the telephone to call in when we need to. Often a GP rings back the same day, which is convenient for us. I would use the online system, if I was more than 10 in the queue, but often we do not have to wait long. All staff are very pleasant and we know they have to deal with so much at moment with flu/covid/booster vaccinations, so we appreciate how responsive they are still.
Use system online
November 29, 2021
I use the 'System online', so get prescriptions and book blood test with Nurses. I have no issues with it and have used it oro about 4 years now. I was unaware of E-Consult, and it is confusing if this is a separate system to system online.
Called with an uncontrollable anxiety attack
November 9, 2021
I just wish to thank the doctor that helped me today, I’m unsure how to go about doing it these days? I am finally breathing after 72 hours on panic. I have sat down and actually been able to consume a small amount of food.
From the bottom of my heart
THANK YOU.
From the bottom of my heart
THANK YOU.
E-Consult staff no knowledge
November 4, 2021
I wanted to use E-Consult, but not being familiar with where it is and the in's and outs of it, I rang to ask reception where E-Consult is and a few tips on using it and they just said 'I actually do not know!'
Will be moving surgeries...
October 21, 2021
I`ve tried 4 times this week to book an appointment, held on for 25 minutes, I was too late, 2nd time called earlier held on for 20 mintues told I was too late but to use econsult, used e consult advised to call surgery for an appointment! Got an appointment but now told I have to book a blood test, waited another 40 minutes on the phone!! Awful service even in these current times.
Brilliant Doctor
October 1, 2021
Went to the surgery as my son wasn’t very well, met the very lovely Doctor (name removed) , who was very kind and reassuring and actually took the time with me and son, wish all doctors were like this , as I actually came away feeling very relieved and grateful
Flu clinic
October 1, 2021
Everything went well at the appointment but as a wheelchair user the signage could have been better as you park near the main entrance when you were entering at the rear.
Flu clinic
October 1, 2021
It was so well organised by the staff, but people were turning up not at their appointment times, which throws things out. The staff cannot control that and I felt for them, but they continued to be so help and friendly.
Flu clinic
October 1, 2021
I would like to express my gratitude to the staff for the long hours the staff have worked and yet they are still being pleasant and cheerful. Thank you
flu clinic
October 1, 2021
Everything was really good and the staff are lovely. My only issue was the that I needed to walk around get mobility scooter from where I got off was not where I could get back on.
