Burlington Road Surgery
Feedback Rating
Based on 113 reviews
Reviews (113)
3 star
September 16, 2015
3 star
Cannot get an appointment
August 14, 2015
I 'phoned over 40 times for an appointment only to be told I should have 'phoned earlier and there were not any appointments available. I had been calling since 8am! The surgery would not give me an appointment in advance so I was stumped. Eventually got an appointment over a week and a half later.
Receptionists give impression of superiority
July 16, 2015
My overall impression of the receptionists could have a little to be desired in as much as some give the impression of superiority.
5 star
July 16, 2015
5 star
Front line staff need training
July 16, 2015
Front line staff need better training in how to treat the public.
Making appointments is sometimes difficult
July 16, 2015
To see the doctor you want is sometimes difficult. Can take half an hour to get through by 'phone to make an appointment.
Doing good.
July 16, 2015
Doing good. Booking difficult, awaiting appointment.
Good experience all round
July 16, 2015
Everyone quite pleasant. No problems. Receptionist fine.
No review - Only ratings provided
July 16, 2015
No review - Only ratings provided
Receptionist sometimes not friendly.
July 16, 2015
Receptionist sometimes not friendly.
