Debenham Group Practice - Grundisburgh Branch site
Feedback Rating
Based on 133 reviews
Reviews (133)
Very good staff
December 2, 2019
Very good staff at this surgery, good communication, they go the extra mile for patients. They make good referrals when needed, they also offer a phone consultation which I find very good.
Professional staff
December 2, 2019
Staff are conscientious and very helpful, they always seem pleased to see you. The GP is professional and explains things well, good follow up appointment when needed. The waiting area can get too hot in the summer.
Absolutely wonderful
December 2, 2019
They are absolutely wonderful here, its good to make appointments, outstanding service, they always tell me how I look on the day, they are responsive and caring, I am dealt with very quickly.
Good service
December 2, 2019
I don't have to wait long to get an appointment, also I do not have to wait long to get called in. I would like to see dispensary deliveries from here. The location of the surgery is convenient for me. We would like a clock on the wall on the waiting room. The nurses are really lovely here.
Personalised service
December 2, 2019
I like the smaller surgery, it is more of a personalised service, if you like to see the same GP you can do this but you have to wait longer.
Good communication
December 2, 2019
They communicate well, and listen very well. I came from another area and this is very positive. Staff very friendly both on the phone and face to face, front desk ladies are excellent. No waiting at appointment, I cannot fault it.
Need more GP's
December 2, 2019
We need more GP's, I would rather see a GP instead of a nurse practitioner.
Professional GP's
December 2, 2019
On Line booking appointment works well. Doctors are professional, thorough, caring and listen well.
Good rapport but difficult to get through
December 2, 2019
Staff have good rapport with patients, I have difficulty getting through on the phone and I have to wait often one and a half weeks before I can get a general appointment.
Getting appointments is not too bad
May 2, 2019
Getting appointments is not too bad. Would prefer more consistency with seeing the same GP
