Debenham Group Practice - Grundisburgh Branch site
Feedback Rating
Based on 133 reviews
Reviews (133)
Very satisfied with care received
May 2, 2019
Very happy overall with this practice. Have been very satisfied with the care provided.
Very happy with this surgery
May 2, 2019
No changes needed at this surgery. Very happy with service provided at this surgery.
Can't always see the same GP
May 2, 2019
Would be better to have more consistency of same GP. I don't like having to travel to Debenham for appointments
Very happy with this surgery overall
May 2, 2019
Very happy with this surgery overall
Good experience, friendly staff
May 2, 2019
Good experience all round, made to feel welcome. Friendly staff. Occasionally unable to get appointments on the day.
Long wait for appointment
May 2, 2019
Have to wait a long time to get an appointment - for this appointment it has taken 3 weeks to see appointment for a diabetic check up.
Waits for routine appointments are a bit long
May 2, 2019
Waiting times for routine appointments are a bit long, but am aware that they keep some appointments in reserve.
Good face to face interaction
May 2, 2019
When going online to book appointments it is a long waiting list but if you go in face-to-face they can usually get you in earlier. Also was asked by doctor to get a blood test booked with 7 days but struggled to get this at the GP's. There was a suggestion to go to the hospital to have it done but it's too far to travel. Managed to get it eventually at Debenham part of the group practice.
Opening times not helpful
May 2, 2019
Otley's opening times are not helpful for some appointments, Particularly for blood tests. Would be helpful to be able to get more than 1 month at a time of warfarin medication.
Cheerful and helpful staff
May 2, 2019
Cheerful and helpful staff. Can get consistency of the same GP which is good. Very happy with referral for early prostate cancer.
It is harder to get an appointment with the practice nurse.
It is harder to get an appointment with the practice nurse.
