Walton Surgery
Feedback Rating
Based on 117 reviews
Reviews (117)
Flu clinic
November 13, 2019
Here for flu jab today and I had it 10 minutes after the appointment, which for a 1 minute job at the early part for the day is not great.
Getting used to it
November 13, 2019
Fairly good service now that I am getting used to the appointment system and prescription availability.
What is the point of this surgery
August 8, 2019
Having called 111 early morning Monday advised I needed to see my GP, spent 25 minutes from 0800 trying to get through only to be told by a rude and uncaring receptionist once I finally got through that there were no appointments and I would need to call back Tuesday morning and try again but there was no guarantee I would get an appointment the following day,I ended up in A&E. Had i been offered an appointment for the Tuesday I may have felt reassured and not gone to A&E. This wss on top of a appointment a couple of weeks early with the nurse who is new. She didnt have a consultation with me but dictated to me what i should and should not be doing regarding the pill. The total lack of care or consideration of the patient by the reception staff is appaulling, they should remember that it is the patient who pays their wages and should show respect and compassion to those in need. The surgery should be ashamed of themselves at the total shambles it has become.
not very user friendly reception
July 12, 2019
is hit and miss with the services only one person is able to take blood from me others treat me like a pin cushion, ongoing problems are a matter of fact in the monitoring of them, i am seriously consideing leaving this surgery and finding one that cares
We have moved away from this surgery
July 3, 2019
I rang 45 times between 8-8.30am. When I finally got through there were no appointments left and no alternative was offered.
We are now moving surgeries.
We are now moving surgeries.
Repeat prescription service is good
July 3, 2019
The repeat prescription service is very fast.
They say to give 5 days but usually I can pick up my medication from Morrisons in 1-2 days from when the repeat request was submitted.
They say to give 5 days but usually I can pick up my medication from Morrisons in 1-2 days from when the repeat request was submitted.
Not impressed
June 17, 2019
This surgery used to be very good before they were taken over.
Now,it is impossible to get an appointment with a proper doctor.
When I do get to see someone,I am kept waiting even though the waiting room is, invariably empty ??
Recently tried to see a doctor but was told that there were no appointments available.
Three days later I was taken to A& E by ambulance after having collapsed at home.
It is a good thing that the paramedics are so good otherwise I don’t like to think what
could have been !!!
Now,it is impossible to get an appointment with a proper doctor.
When I do get to see someone,I am kept waiting even though the waiting room is, invariably empty ??
Recently tried to see a doctor but was told that there were no appointments available.
Three days later I was taken to A& E by ambulance after having collapsed at home.
It is a good thing that the paramedics are so good otherwise I don’t like to think what
could have been !!!
Never had a problem.
June 13, 2019
Always received appointment with the appropriate person, Had excellent care in emergency situations.
Trying to get a repeat prescription.
June 3, 2019
Although the practioners are excellent, the support staff, although helpful seem incapable of doing simple tasks like adding a new regular prescription to my Pharmacy2u account. I have never had a reply to an Email, so have ended up visiting in desperation.
Have been trying for 2 months for appointment
June 3, 2019
Have an abnormal mole & can't get appointment for when I'm not working.
