Wickham Market Medical Centre
Feedback Rating
Based on 100 reviews
Reviews (100)
Asthma review
June 16, 2023
Very good ongoing treatment and care as I have multiple conditions. My only gripe is that my asthma reviews have been over the telephone which I feel are not as thorough. I am due another one soon so I am going to try and push for a face to face one if they do not offer that.
No issues
June 16, 2023
Never had issues and do not want to move from here as we need to move house soon. I am trying to find a place nearby so can ensure we stay under this service.
I had an advanced booking for this appointment today, which was needed.
I had an advanced booking for this appointment today, which was needed.
Very good
June 16, 2023
This surgery is very good. I see the same GP when I need a GP. This appointment was booked a month ago. They are running behind today and so had to go and put parking on the car, which is a bit frustrating. Be good to know that up front rather than having to pop out whilst waiting.
Behind today
June 16, 2023
Normally excellent but running 30 mins behind today when it is only first thing. I had a 9am app and you get 30 mins free in the carpark, so had to go and put money on it now, hoping I do not get called whilst doing so! Booked this 2 weeks ago, so it's good that you have that facility rather than only being able to access things on the day.
Always been good
June 16, 2023
I have always found the service good as I can get 'on the day' and advanced appointments here. I do see the nurses a lot and a GP when it is needed. I even see the same GP which again I feel is excellent.
Appointment today
May 2, 2023
I always managed to see who I need to within a few days of calling the surgery. It is good that you can get appointments this way and not only 'on the day' ones. It is noticeably quieter in the waiting room now since things started back up again. It is a feeling of mixed messages.
Couldn't cancel appointment
October 12, 2022
I needed to cancel my appointment and can only use the telephone. Appointment was at 9:30 I was ringing from 8:00 - 9:15 and couldn't get through. I hate not turning up! I cannot use online, so I suggest there is a cancellation option you can choose that you leave a message on if they cannot pick it up.
Asthma check delay
September 23, 2022
We have a good service here, but there has been delays with my asthma check. I had one by telephone last year and fortunately had a peak flow meter myself. This years one, I was seen face to face, which is good for this kind of check.
Very good service
September 23, 2022
I use the telephone to book appointments and getting through in 10 minutes or so is not too bad. They used to have the facility to book 'online' appointments, so I would like that back as it was very efficient. Seeing the Practice Nurse today who is the right person for me for this.
Helpful and polite
September 23, 2022
Excellent service when ever I have needed it. Reception are extremely helpful and polite, which is important to me.
